Emergency number for Landlords & Tenants only
Our out of hours emergency number is 020 8303 4245. If your call is not answered please leave your full name, property address and contact number along with the nature of the emergency and will get back to you as soon as we can.
Please note : This number is for serious property related emergencies that require immediate attention i.e. fire, floods, serious leaks, Gas leaks, overflowing foul drainage etc.
*General maintenance issue i.e lack of hot water, boiler not working, appliance breakdown, changing appointment times are not an emergency. Please report these via email to firstname.lastname@example.org or call 020 8303 4224 within normal office hours.
Other useful emergency contact numbers:
• Gas emergency? Smell gas? To report a gas or carbon monoxide emergency call 0800 111 999
• 999 in an emergency -Kent Fire and Rescue Service, ambulance, police
• Thames Water Emergency number 24 hour leak line on 0800 714 614 to report a leak
• Bexley Council Contact centre - 020 8303 7777 - Out of hours service - 020 8303 7171