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Looking to sell or rent this Springtime?  Call us for a free valuation! 020 8303 4224

 
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Privacy Policy

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Privacy Policy

Parris Residential believe it is important to respect the privacy of individuals and is committed to keeping your information private. When we collect information, we do so to offer you a better service on our website and in the rest of our operations. If any of the information we hold about you is inaccurate we will do our best to correct it quickly once you notify us. We will hold some of the information you give us in databases. We will ensure that these are secure and take all reasonable care to prevent any unauthorised access to and use of your personal data.

Parris Residential is a trading name of Parris Residential Limited, registered in England at 6 Pickford Lane Bexleyheath Kent DA7 4QW (Company Number 6681141).  Parris Residential Limited is a member of naea propertymark, arla propertymark, SAFE agent & The Property Ombudsman Scheme.

Any disputes arising from the use of this website shall at all times be governed by the laws of England and Wales and the parties shall submit to the exclusive jurisdiction of the English Courts.

The implementation of the privacy policy is directly supervised by our Directors.

 

INFORMATION WE COLLECT AND HOW WE USE IT

We may collect the following information:

1.Personal Information
2.Contact Information Including Telephone Numbers, Email Addresses & Home address
3.Demographic information such as Addresses & Post Codes
4.Other information relevant to customer surveys and/or offers


How we use the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

·      We use your contact details supplied to us by you to communicate with you by email, telephone, SMS and occasionally by post. We may also use your information to send news about our products and/or services.

·      Internal record keeping.

·      We may use the information to improve our products and services.

·      We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

We receive, retain and store information you enter on our website or you give us by telephone, email, SMS or in person in our branch.

Email matches

We send out regular emails to you which contain properties available for sale or rent. We match your search criteria details as much as our IT system allows to the email address you supplied us.

If you do not want to receive such communication you can opt-out by emailing us a enquiries@parrisresidential.co.uk , or by following unsubscribe instructions. Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons for example if you are in a property transaction with us or involved in a property chain with us.

To opt out of receiving these a customer can follow the unsubscribe instructions or send an email to enquiries@parrisresidential.co.uk with the word ‘REMOVE’ in the subject bar.

We do not collect any financial information on this website. These will always be voluntary, but we may use the information from them to personalise the website and to target marketing to relevant users. We may ask you for your email address if you want us to contact you in this way, to receive update to date information, newsletters and other communications. To stop receiving email communication, you can follow the directions in the email or contact us directly using the details above. We may collect management information on our email, such as whether you have read an email sent by us, when and how many times. We will use this information to improve content and services and to inform groups of users about relevant products and services. 

WHO WILL HAVE ACCESS TO THE INFORMATION?

We may need to share your information with our service providers, agents, solicitors for the purposes set out in this privacy policy. We may give information about you or your use of this site to any other organisation unless you have opted out. To opt out, please contact us using the details below. We may disclose personal data in order to comply with a legal or regulatory obligation.

SHARING INFORMATION

We may share your information with 3rd parties, for example HMRC, our regulatory bodies, solicitors, other estate agents for operation needs i.e chain details, tenant referencing agencies and quotes for services. Proposed tenant final reference reports will be supplied to the respective landlord of the property you are wanting to rent. We also have to conduct right to rent checks and therefore may have to contact the Home office with your personal details to be able to let a property to you.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

TECHNICAL INFORMATION

Like most websites, our server gathers limited information about you during a session, including the IP address and domain name from which you are accessing the server. We use this information to help us improve the content, design and performance of the site. 

The Internet is not a secure medium. However, to protect your data we put in place various security procedures including use of firewalls, backup measures, we limit access to data to relevant personnel and password protect all machinery holding personal data.

 

 

 

 

 

USE OF COOKIES

Parris Residential's web site, or an embedded component from a trusted partner may automatically create a 'cookie' when you visit us. A 'cookie' is a piece of information that is held on your PC, which enables our website to recognise you on subsequent visits and allows us to tailor your visit to your specific requirements. As the 'cookie' is based on your PC we are unable to recognise you if you visit any of our websites from a different PC unless you register with us. If you do register then you will be able to login from any PC using your passcode.

Parris Residential's use of 'cookies' does not include the collection of any personal information regarding the use of your PC or internet browsing in any way. If you do not want a cookie to be created on your PC, web browsers such as Netscape and Internet Explorer provide the option to disable them. Please note that some personalised services on this site may not be available if you choose to disable cookies.

You can read more about cookies and their use at the Interactive Advertising Bureau's dedicated website: www.allaboutcookies.org


Email

Parris Residential complies with the Privacy and Electronic Communications Regulations 2003 in the United Kingdom.

We respect the privacy of personal email accounts and we store your email address as securely as any other personal information we hold. We will not send you unwanted email messages or junk mail and your details will not be passed to any organisation outside Parris Residential without your explicit permission.

If you have given us permission, we may use email to send you messages to keep you up to date with news about our current services, as well as anything you express an interest in, either online or through other contact with Parris Residential.

Third party sites

Third party internet sites that you can link through to from our website are not covered by our Privacy and Security policy, so we accept no responsibility or liability for these sites.

OTHER WEBSITES

Our website and emails may contain links to other websites. We are not responsible for the content or practices of these other sites and we recommend that you check their own privacy policies. 

Disclaimer

Whilst we use all reasonable efforts to ensure that the information published on this website is accurate, current and complete at the date of publication, no representatives or warranties are made (express or implied) as to the accuracy, currency or completeness of such information. We cannot accept responsibility (to the extent permitted by law) for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information appearing on this website or any other website to which it may be linked. We make no warranty that this website is free from errors, defects or viruses.

Parris Residential may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 2018. By submitting your details or contacting us via the website you are deemed as agreeing to these terms unless specifically stating otherwise.

DATA PROTECTION

This privacy statement forms part of the Parris Residentials commitment to the principles of the Data Protection Act 1998.

 

ACCESS TO YOUR PERSONAL INFORMATION

You have a right to request a copy of the personal information we hold about you and to amend or update any inaccuracies.  

If you would like a copy of the information held on you please write to:

Parris Residential Estate Agents
6 Pickford Lane
Bexleyheath
Kent
DA7 4QW

020 8303 4224

enquiries@parrisresidential.co.uk

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address.

 

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